Our expertly crafted fine split horsehair broom, tailored specifically to sweep your most delicate indoor surfaces with remarkable ease. Each broom is made from oiled oak wood, effortlessly adding an element of class and sophistication to your cleaning arsenal. The fine split horsehair bristles are particularly soft, ensuring that they trap even the finest of dust particles, ultimately enhancing the cleanliness and appearance of your home. Sold without a shaft, which can be purchased separately.
Do not push the broom with force but pull it to conserve the hair. On occasion you can wash and comb the horsehair, to maintain the quality of sweeping and to remove dirt. Please always store the broom hanging!
Returns Policy
Effective Date: 01-January-2024
Thank you for shopping at Tazah Global’s partner store Emirates Mart. We strive to provide a seamless shopping experience and want you to be completely satisfied with your purchase. This policy explains our guidelines and procedures for processing refunds and replacement. By making a purchase on our website, you agree to the terms of this Policy.
Replacement Eligibility:
Product Eligibility:
As a responsible company Tazah Global wants to ensure that the product is received by the customer in its original condition and is not incorrect, broken or faulty. If you receive a product that is incorrect, faulty, broken or damaged you are eligible for a free replacement.
Timeframe:
You must request a replacement within 3 days from the date of delivery. After this period, we are unable to process any replacement requests.
Replacement Process:
Initiation:
To initiate a replacement, please share a video of the incorrect, faulty or damaged product to our customer support team within the eligible time frame. In a lot of cases the issue is with the usage of the product and our team can guide you on how the issue you are facing can be fixed. If we determine that the product is indeed faulty….
OPTION A:
We will ask you to ship the incorrect, faulty damaged or broken product in its original packing (Original Product Box and All Accessories) to our warehouse at the below address:-
Tazah Global LLC, Warehouse # 13, Plot # 4488, Al Sajaa Industrial, Sharjah, UAE And within 2 working days of receipt of the incorrect, faulty damaged or broken product we will ship the replacement for you free of charge.
OPTION B:
We will schedule a replacement for you within 14 working days. Please pack the product (Original Product Box and All Accessories) for the courier to pick it up and provide you the replacement.
Please note that we do not offer a replacement for “change of mind”.
Refund:
We do not have a refund policy.
Contact Us:
If you have any questions or concerns regarding our Replacement Policy, please contact us at:
WhatsApp: +971 509 805120
Email: support@emiratesmart.net
